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Please allow up to 7 business days for our team to respond

FAQs
e.g. 604773654

Wish to change the date and time of your visit?

If you have purchased tickets after July 6 2022, you will be able to change your visit date and time through our new booking portal here

  • Up to 3 ticket changes can be made per booking
  • The date of the ticket can be changed up to 7 days prior to the original visit and 6 months after
  • No partial refunds will be given for moving tickets from peak to off peak date
  • Any tickets purchased on the self-serve kiosks are not subject to date or time changes at this stage
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