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For guests with disabilities

LEGOLAND® Discovery Centre Berlin is suitable for guests with disabilities. Risk assessmentsand policies are reviewed annually, to ensure the attraction remains accessible for all visitors withdisabilities, including wheelchair users.  We have lifts to all levels and a wheelchair accessible toilet.

We are constantly looking for ways to improve and your opinion is important to us.

If you have questions please get in touch on 0180 - 566 69 01 10 (14 cents /min from a landline,Max 42 cents /min from a mobile).

Carer and restrictions

Guests with a disability certificate with a note B or H receive a free ticket for their carer (18+). Just provide a valid identification at the till. 

Please be aware that certain attractions have restrictions for guests with disabilities. Our rides are not suitable for wheelchair users and blind guests. There is an acceptation at Merlins Apprentice for blind kids – please read the exact restrictions under the What’s insidesection.

Please book yourself a time slot reservation to receive the discount for guests with disabilities and  for their companion at the till.

Accessibility information

  • The U- and S- station Potsdamer Platz is located about 150 m away, additionally there are many bus lines nearby.
  • Public parking is available in the parking garages in the vicinity of Potsdamer Platz.
    Exterior paths are easy to walk and drive on due to their surface condition.
  • The building is accessible without steps.
  • All rooms and facilities that can be used by guests and are elevated are accessible without steps or via elevators.
  • The elevator cabs are 108 cm x 139 cm.
  • There is a ramp at the exit of each elevator in the basement. The ramps have a slope of 15% and are at least 110 cm wide and 120 cm long.
  • All doors/passages that can be used by guests and are raised are at least 86 cm wide.
  • Seating is provided.
  • The exhibits/play tables are predominantly visible, perceptible or approachable while seated.
  • The information on the exhibits is predominantly legible while seated.
  • The two rides (Drachenburg and Zauberschüler) are not usable for guests who cannot get on and off independently.
  • There are tables in the café that can be lowered (maximum height 80 cm, can be lowered to a height of 67 cm with a depth of 30 cm).
  • There are seats for wheelchair users in the 4-D cinema.

Public WC for people with disabilities (basement)

  • The movement areas are:
    in front of the washbasin and in front of the WC 150 cm x 140 cm;
    to the left of the WC 130 cm x 70 cm; to the right of the WC 86 cm x 70 cm.
  • There are grab rails to the left and right of the WC.
  • Both grab rails can be folded up.
  • The washbasin can be moved underneath.
  • The mirror is visible in sitting and standing position.
  • There is a cord as an alarm trigger.

  • There is no visually clearly perceptible alarm.
  • There is no inductive hearing system.
  • An outgoing emergency call in the elevator is confirmed acoustically, e.g. by an intercom system. Alternatively, stairs are provided.
  • Information about the exhibits is provided in writing.
  • Tables with bright and glare-free lighting are available in the café, where there are no lamps standing or hanging that interfere with the field of vision or eye contact.

  • Assistance dogs may be brought into all relevant areas/rooms.
  • The entrance is not visually contrasting.
  • Almost all raised areas that can be used by guests are well lit, i.e. bright and glare-free.
  • Signage is designed in legible, high-contrast lettering.
  • An outgoing emergency call in the elevators is confirmed acoustically. The stopping position is not announced by voice.
  • Stairs have visually contrasting edges at least on the first and last steps.
  • Stairs have handrails on both sides.
  • Exhibits are generally well illuminated.
  • Exhibit signage is visually contrasting.
  • Information is conveyed in writing but is not available in Braille or prismatic letters.

  • The name of the operation is not clearly visible from the outside.
  • The destinations of the paths are within sight or there are path signs at a constantly visible distance.
  • Exhibit information is provided in writing in simple language.
  • Food in the café is visibly presented (counter).