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Accessibility Guide

The centre has been designed with your needs in mind. We review our risk assessments and policies annually to ensure we remain as accessible as possible to all guests, including wheelchair access.

Please note that for all of our rides, guests must be able to transfer to the ride vehicle with or without carer assistance. All of our rides also require guests to be able to sit upright unaided in order to ride.
Please note ALL adults must be accompanied by a child (aged 17 and under) to visit the attraction (with the exception of Adult Nights).

We do not provide wheelchairs or strollers at our attraction.

Tickets for Carers

There is no disabled rate but if a member of your party is registered disabled you will be entitled to admit one free carer with them. Please ensure that you bring documentation with you on the day such as your blue badge, DLA Letter or note from a doctor or specialist.

Guests booking in advance should purchase all tickets except for the carer which can be added at the attraction on the day of your visit.

Accessible Guide

We've teamed up with Accessable to ensure that disabled guests have a seamless visit to the centre. View our Accessable Guide here.

Contact us using a free British Sign Language (BSL) Interpreter

Find out how on our SignLive partnership page.

Sensory Story

Please view our Sensory Guide here. We also offer Quiet Sessions throughout the year which can be booked here.