If you’d like to get in touch, please see our Help Centre, or alternatively fill in our contact form. Or you can call, write or send us an email using the details below.
We can arrange for accessible feedback and alternate formats upon request.
WRITE TO US
LEGO Discovery Center Canada Limited
1 Bass Pro Mills Drive
Vaughan ON L4K 5W4
Canada
NEED HELP?
Visit our Help Centre for answers to frequently asked questions or to live chat to a Customer Service Representative.
EMAIL US
JOB OPPORTUNITIES
Search current job openings on our Jobs website.
FAQs
You can change your own ticket time using our online Re-booking Portal.
Please note: our tickets have different pricing based on the date and time you selected to visit, and you are able to change your tickets using the link above to a similarly priced date/time.
If you're having trouble using the Re-booking Portal above, you may request a date change up to 36 hours before your original visit date/time by contacting us at: toronto@legodiscoverycentre.com
- Include your order confirmation number (usually starts with a "6")
- Specify a new visit date and time for us to check into
If it's already the day of your visit and you need to come at a different time, we'll do our best to get you in as quickly as possible at that time. We may not be able to accommodate the change during busy periods like weekends & holidays due to capacity limitations.
Reserved tickets are any tickets purchased on our website, at our Centre or from a third party.
Unreserved tickets are those bought on the day of your visit using a coupon or discount at the door. Unreserved tickets enter the Centre as soon as possible when there are open reservations.
In thanks for your service to our country, LEGOLAND Discovery Centre Toronto offers exclusive specials for Canadian Military, Veterans, and their families through ID.me verification. Please visit the ID.me website for more information: https://www.id.me/
Guests that are a half hour late or more for their reservation will enter the "I Have Tickets" line, but may experience a longer than usual wait time.
