Skip to main content

Coronavirus FAQs

Updated 05.01.21

Following the latest update from the UK Government on its response to COVID-19, LEGOLAND® Discovery Centre Birmingham will continue to remain temporarily closed.  

When we re-open, pre-booking your visit online is essential for all guests (including passholders). The health and safety of our guests and staff is always our number one priority. In line with the latest Government guidance, we will continue to have a number of additional hygiene and safety measures in place, which you’ll see when you next visit. 

We ask all those guests who visit our attraction to observe closely our guidelines on maintaining a safe distance between each other and to maintain good hygiene practices and if they or any family member display any symptoms of COVID-19 we ask that they postpone their visit. 

Following the latest update from the UK Government on its response to COVID-19 and the planned move of Birmingham into Tier 3 from December 2, LEGOLAND® Discovery Centre Birmingham will continue to remain temporarily closed.  

We will continue to monitor the situation closely and reopen when we are able to do so. Please keep checking our website and social media channels for the latest information.

If you have booked a ticket to visit us in the near future, your ticket may need to be revalidated if we are closed on your visit date and you will be able to rearrange your visit for a later date. Once we have an authorised re-opening date, we will be making tickets available to those customers to rebook, with varying extension dates based on the ticket type you have purchased.   

 

If your tickets were purchased through a third-party, we ask you to contact the company directly. If they require any information from us, please email our Guest Experience Team via our Facebook page and we will be more than happy to help.  

If your tickets were purchased through a third-party, we ask you to contact the company directly. If they require any information from us, please email our Guest Experience Team and we will be more than happy to help.  

If you have a Merlin Annual Pass please head over to https://www.merlinannualpass.co.uk/coronavirus for all pass related FAQs and the latest updates from the Merlin Annual Pass team.

Please get in touch with our team via our Facebook page