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Visitor information COVID-19

Dear LEGO® fans, 

We are open again. Here you can find our current opening hours.
Please read the following facts carefully to enjoy your visit to the fullest. 

In case you already booked tickets, you can adjust them in our booking portal. This service is free of charge. You can amend your booking up to 5 times.

To be able to control our capacities inside our attraction please book an online ticket with an allocated time slot for your visit. 

The well-being and health of our visitors are our highest priorities. Therefore, we ask you to follow the following guidelines to help contain the virus and to secure everyone's health.

From January 20th, 2022, entry to the LEGOLAND® Discovery Center Berlin is only possible with an online ticket/time slot reservation and in compliance with the 2G+ rule and the mask requirement.

2G+ = Access only for vaccinated or recovered people (from 18 years) with a actual negative test result

Exceptions

  • The obligation to present a valid, negative COVID test does not apply if corresponding vaccination documentation for a booster vaccination against the corona virus SARS-CoV-2 can be presented.
  • The test obligation also does not apply to people whose second vaccination against the corona virus SARS-CoV-2 was not more than 3 months ago.
  • For children and adolescents from 6 to 17 years, the 3G rules apply = vaccinated, recovered or tested! IMPORTANT: The age of the children must be proven by appropriate documents, e.g. student ID
  • Persons in possession of a doctor's certificate stating that the vaccination is not possible for medical reasons. (This also includes pregnant women) IMPORTANT: A written medical certificate and a current, negative POC test (rapid antigen test) must be presented for the visit.

Recovered

Those who have recovered must present an officially issued, positive PCR test result (PCR test that is at least 28 days and a maximum of 3 months old).

Vaccination certificate

Those who have been vaccinated must show complete vaccination documentation of a vaccination against the corona virus SARS-CoV-2 that has been completed for at least 15 days or a third/booster vaccination. Only vaccines that have been approved in the EU are accepted.

A digital vaccination certificate must be presented. The QR code can be presented on the smartphone or in printed form. Important: a vaccination book will not be accepted!

COVID test

Only professionally conducted and certified tests (antigen (PoC) test or PCR tests) are permitted. The test must not be older than 24 hours at the time of the visit (the time of the test is decisive for this). A rapid test / self-test without an officially issued result is NOT permitted. You will need to provide a photo ID or equivalent document for identification/matching.

Excluded are students from Germany who are subject to regular testing as part of their school attendance. Please present a valid student ID at the entrance as proof. (Does not apply during the holidays!)

Wear a mask 

  • Children between 0-5 years are exempt from the mask requirement
  • The current mask requirement applies to all guests aged 6 and over (medical mask or FFP2)

Unfortunately, we cannot make any exceptions to protect our guests and employees - if your health is not able to wear an FFP2 or other medical mask, please postpone your visit to us!

Keep your distance

Please keep at least 1.5m distance to other guests. The duration of your stay is limited to a maximum of 3 hours, in order to be able to control the capacities better.

Opening hours LEGO Café

Our LEGO Café is open from Thur - Sun 11:30am - 4:00pm. (It is not allowed to bring your own food and drinks.)

Other hygiene instructions

  • We recommend to discuss the following safety instructions with the children and to prepare them for the safety regulations before their visit.
  • Our employees will wear face masks in all areas. We recommend that you prepare the children before the visit.
  • Please wash your hands regularly (min. 20 sec.).
  • Use our disinfection facilities at the entrance and within our attraction
  • Please sneeze and cough in the crook of your arm at all times.
  • We ask for cashless payment only.
  • In order to be able to trace chains of infection, we are obliged to keep track of the contact details of our visitors. We guarantee this by your purchase of online tickets or by providing your contactless data on site.
  • If there are any signs of infection or contact with people with a confirmed infection, please contact the health department and postpone your visit.
  • We reserve the right not to allow visitors to enter if noticeable symptoms such as coughing, fever or shortness of breath are evident, including children.

Tickets

In order to control capacities, we offer online so-called time window tickets. At each time slot we only allow a certain number of guests to enter our attraction to ensure that the minimum distance between all guests can be maintained at all times. On site, your ticket is simply scanned contactlessly from your mobile phone through a window by our staff.

Yes, from now on it is possible to amend your visit date up to 5 times via our booking portal. To register, you need the confirmation number of your booking and the e-mail address you used for the booking.

If your desired date/time slot is no longer available, the maximum capacity in the time slot has been reached. For your own safety, you will have to choose another time slot.

You still have the possibility to buy tickets at the box office without cash, but we cannot guarantee the admission, because the contingent might already be exhausted due to online bookings. Therefore we strongly recommend booking the time slot tickets to avoid disappointment.

For these tickets there will also be the possibility to book online into a time slot. Without this booking we cannot guarantee immediate admission.

For these tickets there will also be the possibility to book online in a time window. Without this booking we cannot guarantee immediate admission.

For these tickets you will also have the possibility to book online in a time window. Without this booking we cannot guarantee immediate admission.

My visit

Yes. In order to better control the maximum number of people that can be in the attraction, the maximum length of stay is 3 hours. These cannot be extended.

All guests aged from6 and over must wear a surgical mask during the entire stay. Children between 0-5 years of age are not required to wear a mask. Please note: Unfortunately, we cannot make any exceptions to protect our guests and employees - if your health is not able to wear a mask, please postpone your visit to us!

  • The LEGO® Café is open from Thur - Sun from 10:30am -4:30pm. (It is not allowed to bring your own food and drinks.)
  • The LEGO® Shop is open from Thur - Sun from 10:00am - 5:00pm. 
  • Our rides dragon train and Merlin's apprentice are opened in hourly change. The dragon ride is closed from 3:30pm. 
  • We reserve the right to restrict or close other areas.

  • All cash desk areas are protected by plexiglass. The scanning of tickets is contactless. Employees wear gloves in case of possible contact.
  • There are sufficient disinfection facilities available in the attraction.
  • All surfaces are disinfected several times a day.
  • The LEGO® bricks are completely disinfected several times a day.
  • All guests aged from 6 and over must wear a surgical mask during the entire stay. Children between 0-5 years of age are not required to wear a mask. 
  • In the café we follow the regulations for the catering trade.
  • The maximum number of visitors is greatly reduced so that the minimum distances can be maintained at all times. Nevertheless, we ask you to make sure that the minimum distances are observed at all times.

IMPORTANT INFORMATION

Since we run a gastronomic area, the 2G+ rule for everyone aged 18 and over / 3G rule from 6 to 17 years applies to the entire visit from January 20th, 2022.

more information here